We do it · Managed integrations

SmartSYNC

We connect Raiser's Edge NXT to the apps your team already uses, then keep watch, with daily monitoring, error resolution and specialist field mapping. You get clean, current data in Raiser's Edge NXT. We handle everything in between.

  • ISO 27001 & 9001 certified
  • 80+ connectors
  • Trusted by 100s of organisations worldwide

How it works

Consultancy first, then we keep it running

Every deployment starts with people, not software. We configure standard connectors to your Raiser's Edge NXT environment, so data lands the way your database is actually set up.

Step 1
Consultation

We map your systems, your Raiser's Edge NXT configuration and your data rules with you, before anything is built.

Step 2
Configuration

Our specialists configure the connectors to your environment: field mappings, gift splits, consent handling and matching rules.

Step 3
Go live, together

We test with your real data structures, review the results with your team and switch on when you are happy.

Step 4
Watched daily

Daily monitoring and error resolution from then on. When an app changes its API, that is our problem to fix, not yours.

What we connect

The apps your organisation already runs

80+ connectors, each one built because a real organisation needed it. A few of the families:

E-commerce and payments

External transactions reconciled into Raiser's Edge NXT, so your database stays the single source of truth for income.

Shopify · WooCommerce · Stripe · PayPal · Square

Fundraising platforms

Every externally raised donation, fundraising page and registration lands on the constituent record.

JustGiving · Enthuse · Fundraise Up · Evergiving

Marketing and communications

Audiences kept current, and engagement synced back to the record. True two-way sync available for Mailchimp and DotDigital.

Mailchimp · DotDigital · Campaign Monitor

Events and ticketing

Registrations, ticketing and attendance flow into Events and Participants automatically.

Eventbrite · Cvent · Zoom

Education and community

School management systems, alumni networks and volunteer platforms, in step with your database.

iSAMS · Hivebrite · Aluminati

Finance and operations

Fundraising revenue synced to the ledgers your finance team already runs, including Financial Edge NXT.

Financial Edge NXT · Xero · QuickBooks

Data quality

Address validation, email verification and record hygiene, improving the data you already hold.

Loqate · ZeroBounce · Google Address Validation

Productivity tools

Everyday workplace utilities that remove admin friction without displacing anything your database does natively.

Gmail · Outlook · Calendly · Google Sheets

Working alongside other CRMs

Where other departments run a different CRM, we keep Raiser's Edge NXT the fundraising system of record.

Salesforce · Microsoft Dynamics · HubSpot

who you are working with

Raiser's Edge NXT specialists, on a platform that connects anything

SmartSYNC is an integration platform in the mould of Power Automate or Zapier. The difference is who sets it up: specialists with more than twenty years of Blackbaud experience, configuring every deployment for your Raiser's Edge NXT environment.

Blackbaud CRM is supported too, alongside Financial Edge NXT and Education Management, so your whole Blackbaud estate stays in step.

80+
Connectors in the library

Publicly documented on our live connector inventory, each built because a real organisation needed it

20+
Years working with Blackbaud products

As a Blackbaud Partner Network member throughout

5
Blackbaud connector families

The deepest first-class Blackbaud coverage of any system family on the platform

Tell us what you need connected

Bring us the apps your organisation runs. If a connector exists, we will configure it to your environment. If it does not exist yet, we will build it, the same way the whole library was built. And if you would rather build and run your own imports, SmartIMPORT puts that in your hands.